Frequently Asked Questions

Q1: Will upholstery cleaning remove the pet smell from my couch?
Ans: Yes! Our stain & odour removal in Croydon is designed to eliminate deep-seated pet smells, not just mask them. We use pet-safe deodorisers that break down odour-causing bacteria. No more lingering pet smells, just a fresh, clean couch you can enjoy again.
Q2: Can you clean my lounge suite, or is it just for single couches?
Ans: We clean everything! Our lounge cleaning in Croydon covers full lounge sets, including sectionals, recliners, and ottomans. Whether it is one couch or an entire living room setup, we ensure every piece looks spotless and smells fresh.
Q3: I spilled red wine on my fabric sofa. Can you fix it?
Ans: Yes! Our fabric sofa cleaning in Croydon includes specialised stain treatments that work on tough spills like red wine. The sooner we treat it, the better the results. Do not panic, just call us, and we will get to work on restoring your couch.
Q4: Will cleaning my couch make the fabric look faded?
Ans: Not at all! Our fabric couch cleaning in Croydon is gentle yet effective. We remove dirt without stripping colour or damaging the material. In fact, many customers say their couches look brighter and newer after our deep cleaning process.
Q5: Can I sit on my couch immediately after cleaning?
Ans: We recommend waiting 4–6 hours for complete drying. But with our fast-drying method, your professional couch cleaning in Croydon ensures minimal waiting time. Need it dry even faster? We use special air movers to speed up the process.
Q6: Do you clean leather couches without making them stiff?
Ans: Yes! Our leather couch cleaning in Croydon includes deep conditioning to keep the leather soft and crack-free. We do not just clean; we restore and protect, so your couch stays luxurious and comfortable.
Q7: Can upholstery cleaning help with allergies?
Ans: Definitely! Our upholstery cleaning in Croydon removes dust mites, pet dander, and allergens trapped in fabric. If you wake up sneezing or feel itchy after sitting on your couch, a deep clean will make a noticeable difference.
Q8: My couch looks clean, but it smells musty. Why?
Ans: Even if your couch looks fine, moisture, sweat, and bacteria can create hidden odours. Our stain & odour removal in Croydon eliminates the source of musty smells. We do not cover up odours, we completely remove them.
Q9: Will Scotchgard protection change the feel of my couch fabric?
Ans: Not at all! Our sofa Scotchgard protection in Croydon forms an invisible barrier against stains without altering texture. Your couch will still feel just as soft but will be much easier to clean in the future.
Q10: How do I keep my couch clean between professional cleanings?
Ans: Regular vacuuming helps, but nothing replaces deep cleaning. Our best couch cleaning in Croydon removes buildup that everyday cleaning misses. To keep your couch fresh longer, avoid eating on it, wipe up spills quickly, and book a professional clean twice a year.